{"id":20334,"date":"2025-02-26T19:12:16","date_gmt":"2025-02-26T18:12:16","guid":{"rendered":"https:\/\/insaver.be\/technical-questions-faq\/"},"modified":"2025-02-26T19:18:29","modified_gmt":"2025-02-26T18:18:29","slug":"technical-questions-faq","status":"publish","type":"page","link":"https:\/\/insaver.be\/en\/home\/technical-questions-faq\/","title":{"rendered":"Technical questions FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20334\" class=\"elementor elementor-20334 elementor-2093\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-eaf2d6c elementor-section-stretched minn_banner_width hero-area elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eaf2d6c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;curve&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n    <path class=\"elementor-shape-fill\" d=\"M1000,4.3V0H0v4.3C0.9,23.1,126.7,99.2,500,100S1000,22.7,1000,4.3z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0a2959\" data-id=\"c0a2959\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-ed73a78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed73a78\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0e09824\" data-id=\"0e09824\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a22956 elementor-widget elementor-widget-heading\" data-id=\"9a22956\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b79a6ea cus-h1 elementor-widget elementor-widget-heading\" data-id=\"b79a6ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-32ace31\" data-id=\"32ace31\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9f7469 elementor-button-warning elementor-align-left cus-dropdown elementor-hidden-desktop elementor-widget elementor-widget-button\" data-id=\"b9f7469\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6MjI3MDIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Other topics<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6bc36c9 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"6bc36c9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e280fb\" data-id=\"2e280fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-66fba24 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66fba24\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-776e8c7\" data-id=\"776e8c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fbeefdb faq_section White_section  elementor-widget elementor-widget-accordion\" data-id=\"fbeefdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2641\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2641\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When will I receive the login for online monitoring of my system?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2641\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2641\"><p align=\"left\">A few days after installation, you will receive an email from us with more information on how to follow up on the system online.<\/p>\n<p align=\"left\"><strong>Do you have a Huawei converter?<\/strong><\/p>\n<p align=\"left\">You can monitor your system through the FusionSolar platform. You can do this on a laptop or by downloading the app onto your smartphone.<\/p>\n<ul>\n<li>\n<p align=\"left\">Your login is usually the email address registered with us.<\/p>\n<\/li>\n<li>\n<p align=\"left\">You will receive the password directly by email from FusionSolar.<\/p>\n<\/li>\n<\/ul>\n<p align=\"left\"><strong>Do you have a Solis converter?<\/strong><\/p>\n<p align=\"left\">You can monitor your system on the Solis Cloud platform<a href=\"https:\/\/www.soliscloud.com\/#\/homepage\">(https:\/\/www.soliscloud.com\/#\/homepage)<\/a>:<\/p>\n<ul>\n<li>\n<p align=\"left\">Your login is usually the email address registered with us.<\/p>\n<\/li>\n<li>\n<p align=\"left\">The password is usually 123456.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2642\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2642\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I monitor my output in FusionSolar?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2642\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2642\"><p align=\"left\">In addition to production and consumption, FusionSolar also lets you monitor your savings or output in euros.<\/p>\n<p align=\"left\">To do this, you must first set the electricity prices in your account:<\/p>\n<ol>\n<li>\n<p align=\"left\">Log in on your computer or the app.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Select \u2018Installation\u2019 and then \u2018Installation management\u2019.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Click on the pencil under \u2018Actions\u2019.<\/p>\n<\/li>\n<li>\n<p align=\"left\">In the new screen that opens, select \u2018Set electricity prices\u2019.<\/p>\n<\/li>\n<\/ol>\n<ol>\n<li>\n<ol type=\"a\">\n<li>\n<p align=\"left\">Here you can enter both a feed-in tariff and purchase price. When entering rates, use a comma instead of a full stop.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Under \u2018Feed-in tariff\u2019, enter the price for the energy you feed into the grid.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Under \u2018Purchase price\u2019, enter the price for the energy you buy from the grid.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p align=\"left\">These prices vary by supplier and can be found on your invoice. To enter a feed-in tariff, you need a feed-in contract.<\/p>\n<p align=\"left\">Remember to click on \u2018Apply\u2019 after each addition or change. When you are done with the changes, click on \u2018Save\u2019.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2643\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2643\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I restore my converter's connection to the internet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2643\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2643\"><p align=\"left\">See our manual for<a href=\"https:\/\/insaver.be\/wp-content\/uploads\/2023\/04\/Hoe-verbind-ik-mijn-Huawei-omvormer-met-het-internet.pdf\">Huawei converters<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2644\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2644\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What should I do if I change internet service providers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2644\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2644\"><p align=\"left\"><span style=\"font-family: Montserrat, serif;\">See our manual for <\/span><a href=\"https:\/\/insaver.be\/wp-content\/uploads\/2023\/04\/Hoe-verbind-ik-mijn-Huawei-omvormer-met-het-internet.pdf\"><span style=\"color: #1155cc;\"><span style=\"font-family: Montserrat, serif;\"><u>Huawei converters<\/u><\/span><\/span><\/a><span style=\"font-family: Montserrat, serif;\">.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2645\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2645\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">My converter\/battery no longer works after the inspection. What should I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2645\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2645\"><p>The inspector probably forgot to switch on the system. How do you solve this?<\/p>\n<p><strong>Huawei converters<\/strong><\/p>\n<ol>\n<li>First, check that the battery switch is on. It is located at the top right.<\/li>\n<li>Make sure the converter&#8217;s rotary switch is set to &#8216;ON&#8217;.<\/li>\n<li>Check that the PV circuit breaker is on.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Solis RHI converters<\/strong><\/p>\n<ol>\n<li>Check that the battery is on. At the back of the battery, you will find two blue circuit breakers. Make sure they are on. You may need to loosen a screw to access the circuit breakers.<br \/>Is there an orange light on the front of the battery? If so, contact our technical department at <a href=\"mailto:technischedienst@insaver.be\">technischedienst@insaver.be<\/a> or +32 (0)11 81 20 88.<\/li>\n<li>Check that the rotary switch on the left side under the converter is set to &#8216;ON&#8217;. If the converter is off, your battery may be discharged by your consumption and you will also notice that the solar panels are not generating energy.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Solis RAI converters<\/strong><\/p>\n<ol>\n<li>Check that the battery is on. At the back of the battery, you will find two blue circuit breakers. Make sure they are on. You may need to loosen a screw to access the circuit breakers.<br \/>Is there an orange light on the front of the battery? If so, contact our technical department at <a href=\"mailto:technischedienst@insaver.be\">technischedienst@insaver.be<\/a> or +32 (0)11 81 20 88.<\/li>\n<li>Make sure the circuit breaker of the inverter in the electrical cabinet is on. It is often referred to as &#8216;PV&#8217; or &#8216;Battery&#8217;.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2646\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2646\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I reset my Huawei converter?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2646\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2646\"><p align=\"left\"><strong>Systems with a battery<\/strong><\/p>\n<p align=\"left\">How to switch off:<\/p>\n<ol>\n<li>\n<p align=\"left\">Turn the switch on the top left of the battery to &#8216;OFF&#8217;.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Switch off (OFF) the DC SWITCH at the bottom of your converter. This is usually located on the left-hand side.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Switch off the converter\u2019s circuit breaker (PV) in the electrical cabinet.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Wait for the system to shut down completely, which may take around a minute.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\">How to switch it back on:<\/p>\n<ol>\n<li>\n<p align=\"left\">Switch the converter\u2019s circuit breaker (PV) in the electrical cabinet back on again.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Switch the converter&#8217;s DC SWITCH back on (ON).<\/p>\n<\/li>\n<li>\n<p align=\"left\">Turn your battery back on.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Wait around five minutes for the system to come back online.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\">It may take around ten minutes before your system is visible again on the FusionSolar platform or in the app.<\/p>\n<p align=\"left\"><strong>Systems without a battery<\/strong><\/p>\n<p align=\"left\">How to switch off:<\/p>\n<ol>\n<li>\n<p align=\"left\">Switch off (OFF) the DC SWITCH at the bottom of the converter. This is usually located on the left-hand side.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Switch off the converter\u2019s circuit breaker (usually called PV) in the electrical cabinet.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Wait for the system to shut down completely, which may take around a minute.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\">How to switch it back on:<\/p>\n<ol>\n<li>\n<p align=\"left\">Switch the converter\u2019s circuit breaker (PV) in the electrical cabinet back on again.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Then switch the converter&#8217;s DC SWITCH back on (ON).<\/p>\n<\/li>\n<li>\n<p align=\"left\">Wait around five minutes for the system to come back online.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\">It may take around ten minutes before your system is visible again on the FusionSolar platform or in the app.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2647\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2647\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\".4\" x2=\"5.5\" y2=\"16.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M10.4,11.9l-4.9,4.6L.6,11.9\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Laag_1\" data-name=\"Laag 1\" viewBox=\"0 0 11 18\"><defs><style>      .cls-1, .cls-2 {        fill: none;        stroke: #509e2f;      }      .cls-2 {        stroke-miterlimit: 4;        stroke-width: 1px;      }    <\/style><\/defs><g id=\"Symbols\"><g id=\"Card-_-FAQ-dicht\" data-name=\"Card-\/-FAQ-dicht\"><g id=\"Group-2-Copy-2\"><line id=\"Path-3\" class=\"cls-1\" x1=\"5.5\" y1=\"1.4\" x2=\"5.5\" y2=\"17.4\"><\/line><path id=\"Rectangle\" class=\"cls-2\" d=\"M.6,5.9L5.5,1.3l4.9,4.6\"><\/path><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Fluvius is going to be working on my street. How do I switch off my system?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2647\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2647\"><p align=\"left\">If electrical work is being done on the street, it is highly recommended to disconnect your PV system from the grid. It is best to do this the evening before the work starts.<\/p>\n<p align=\"left\"><strong>Huawei converters<\/strong><\/p>\n<ol>\n<li>\n<p align=\"left\">If you have a battery, turn it off first by turning the rotary switch at the top right to &#8216;OFF&#8217;.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Turn off the converter using the switch at the bottom.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Switch off the circuit breaker marked &#8216;PV&#8217; in the electrical cabinet.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\"><strong>Solis RHI converters<\/strong><\/p>\n<ol>\n<li>\n<p align=\"left\">If you have a battery, turn it off first. You do this by switching off both circuit breakers on the back of the battery. You may have to loosen a screw first to open the flap.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Turn off the converter using the switch at the bottom.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Switch off the circuit breaker marked &#8216;PV&#8217; in the electrical cabinet.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\"><strong>Solis RAI converters<\/strong><\/p>\n<ol>\n<li>\n<p align=\"left\">If you have a battery, turn it off first. You do this by switching off both circuit breakers on the back of the battery. You may have to loosen a screw first to open the flap.<\/p>\n<\/li>\n<li>\n<p align=\"left\">Turn off the circuit breaker marked &#8216;PV&#8217; or &#8216;BATTERY&#8217; in the electricity cabinet.<\/p>\n<\/li>\n<\/ol>\n<p align=\"left\">After the work on the street is finished, repeat the process in reverse order to turn your system back on.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will I receive the login for online monitoring of my system?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\">A few days after installation, you will receive an email from us with more information on how to follow up on the system online.<\\\/p>\\n<p align=\\\"left\\\"><strong>Do you have a Huawei converter?<\\\/strong><\\\/p>\\n<p align=\\\"left\\\">You can monitor your system through the FusionSolar platform. You can do this on a laptop or by downloading the app onto your smartphone.<\\\/p>\\n<ul>\\n<li>\\n<p align=\\\"left\\\">Your login is usually the email address registered with us.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">You will receive the password directly by email from FusionSolar.<\\\/p>\\n<\\\/li>\\n<\\\/ul>\\n<p align=\\\"left\\\"><strong>Do you have a Solis converter?<\\\/strong><\\\/p>\\n<p align=\\\"left\\\">You can monitor your system on the Solis Cloud platform<a href=\\\"https:\\\/\\\/www.soliscloud.com\\\/#\\\/homepage\\\">(https:\\\/\\\/www.soliscloud.com\\\/#\\\/homepage)<\\\/a>:<\\\/p>\\n<ul>\\n<li>\\n<p align=\\\"left\\\">Your login is usually the email address registered with us.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">The password is usually 123456.<\\\/p>\\n<\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can I monitor my output in FusionSolar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\">In addition to production and consumption, FusionSolar also lets you monitor your savings or output in euros.<\\\/p>\\n<p align=\\\"left\\\">To do this, you must first set the electricity prices in your account:<\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">Log in on your computer or the app.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Select \\u2018Installation\\u2019 and then \\u2018Installation management\\u2019.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Click on the pencil under \\u2018Actions\\u2019.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">In the new screen that opens, select \\u2018Set electricity prices\\u2019.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<ol>\\n<li>\\n<ol type=\\\"a\\\">\\n<li>\\n<p align=\\\"left\\\">Here you can enter both a feed-in tariff and purchase price. When entering rates, use a comma instead of a full stop.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Under \\u2018Feed-in tariff\\u2019, enter the price for the energy you feed into the grid.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Under \\u2018Purchase price\\u2019, enter the price for the energy you buy from the grid.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\">These prices vary by supplier and can be found on your invoice. To enter a feed-in tariff, you need a feed-in contract.<\\\/p>\\n<p align=\\\"left\\\">Remember to click on \\u2018Apply\\u2019 after each addition or change. When you are done with the changes, click on \\u2018Save\\u2019.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I restore my converter's connection to the internet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\">See our manual for<a href=\\\"https:\\\/\\\/insaver.be\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/Hoe-verbind-ik-mijn-Huawei-omvormer-met-het-internet.pdf\\\">Huawei converters<\\\/a>.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What should I do if I change internet service providers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\"><span style=\\\"font-family: Montserrat, serif;\\\">See our manual for <\\\/span><a href=\\\"https:\\\/\\\/insaver.be\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/Hoe-verbind-ik-mijn-Huawei-omvormer-met-het-internet.pdf\\\"><span style=\\\"color: #1155cc;\\\"><span style=\\\"font-family: Montserrat, serif;\\\"><u>Huawei converters<\\\/u><\\\/span><\\\/span><\\\/a><span style=\\\"font-family: Montserrat, serif;\\\">.<\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"My converter\\\/battery no longer works after the inspection. What should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The inspector probably forgot to switch on the system. How do you solve this?<\\\/p>\\n<p><strong>Huawei converters<\\\/strong><\\\/p>\\n<ol>\\n<li>First, check that the battery switch is on. It is located at the top right.<\\\/li>\\n<li>Make sure the converter&#8217;s rotary switch is set to &#8216;ON&#8217;.<\\\/li>\\n<li>Check that the PV circuit breaker is on.<\\\/li>\\n<\\\/ol>\\n<p>&nbsp;<\\\/p>\\n<p><strong>Solis RHI converters<\\\/strong><\\\/p>\\n<ol>\\n<li>Check that the battery is on. At the back of the battery, you will find two blue circuit breakers. Make sure they are on. You may need to loosen a screw to access the circuit breakers.<br \\\/>Is there an orange light on the front of the battery? If so, contact our technical department at <a href=\\\"mailto:technischedienst@insaver.be\\\">technischedienst@insaver.be<\\\/a> or +32 (0)11 81 20 88.<\\\/li>\\n<li>Check that the rotary switch on the left side under the converter is set to &#8216;ON&#8217;. If the converter is off, your battery may be discharged by your consumption and you will also notice that the solar panels are not generating energy.<\\\/li>\\n<\\\/ol>\\n<p>&nbsp;<\\\/p>\\n<p><strong>Solis RAI converters<\\\/strong><\\\/p>\\n<ol>\\n<li>Check that the battery is on. At the back of the battery, you will find two blue circuit breakers. Make sure they are on. You may need to loosen a screw to access the circuit breakers.<br \\\/>Is there an orange light on the front of the battery? If so, contact our technical department at <a href=\\\"mailto:technischedienst@insaver.be\\\">technischedienst@insaver.be<\\\/a> or +32 (0)11 81 20 88.<\\\/li>\\n<li>Make sure the circuit breaker of the inverter in the electrical cabinet is on. It is often referred to as &#8216;PV&#8217; or &#8216;Battery&#8217;.<\\\/li>\\n<\\\/ol>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I reset my Huawei converter?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\"><strong>Systems with a battery<\\\/strong><\\\/p>\\n<p align=\\\"left\\\">How to switch off:<\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">Turn the switch on the top left of the battery to &#8216;OFF&#8217;.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Switch off (OFF) the DC SWITCH at the bottom of your converter. This is usually located on the left-hand side.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Switch off the converter\\u2019s circuit breaker (PV) in the electrical cabinet.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Wait for the system to shut down completely, which may take around a minute.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\">How to switch it back on:<\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">Switch the converter\\u2019s circuit breaker (PV) in the electrical cabinet back on again.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Switch the converter&#8217;s DC SWITCH back on (ON).<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Turn your battery back on.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Wait around five minutes for the system to come back online.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\">It may take around ten minutes before your system is visible again on the FusionSolar platform or in the app.<\\\/p>\\n<p align=\\\"left\\\"><strong>Systems without a battery<\\\/strong><\\\/p>\\n<p align=\\\"left\\\">How to switch off:<\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">Switch off (OFF) the DC SWITCH at the bottom of the converter. This is usually located on the left-hand side.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Switch off the converter\\u2019s circuit breaker (usually called PV) in the electrical cabinet.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Wait for the system to shut down completely, which may take around a minute.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\">How to switch it back on:<\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">Switch the converter\\u2019s circuit breaker (PV) in the electrical cabinet back on again.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Then switch the converter&#8217;s DC SWITCH back on (ON).<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Wait around five minutes for the system to come back online.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\">It may take around ten minutes before your system is visible again on the FusionSolar platform or in the app.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Fluvius is going to be working on my street. How do I switch off my system?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p align=\\\"left\\\">If electrical work is being done on the street, it is highly recommended to disconnect your PV system from the grid. It is best to do this the evening before the work starts.<\\\/p>\\n<p align=\\\"left\\\"><strong>Huawei converters<\\\/strong><\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">If you have a battery, turn it off first by turning the rotary switch at the top right to &#8216;OFF&#8217;.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Turn off the converter using the switch at the bottom.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Switch off the circuit breaker marked &#8216;PV&#8217; in the electrical cabinet.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\"><strong>Solis RHI converters<\\\/strong><\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">If you have a battery, turn it off first. You do this by switching off both circuit breakers on the back of the battery. You may have to loosen a screw first to open the flap.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Turn off the converter using the switch at the bottom.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Switch off the circuit breaker marked &#8216;PV&#8217; in the electrical cabinet.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\"><strong>Solis RAI converters<\\\/strong><\\\/p>\\n<ol>\\n<li>\\n<p align=\\\"left\\\">If you have a battery, turn it off first. You do this by switching off both circuit breakers on the back of the battery. You may have to loosen a screw first to open the flap.<\\\/p>\\n<\\\/li>\\n<li>\\n<p align=\\\"left\\\">Turn off the circuit breaker marked &#8216;PV&#8217; or &#8216;BATTERY&#8217; in the electricity cabinet.<\\\/p>\\n<\\\/li>\\n<\\\/ol>\\n<p align=\\\"left\\\">After the work on the street is finished, repeat the process in reverse order to turn your system back on.<\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b831d elementor-button-warning elementor-align-left cus-back-btn elementor-hidden-desktop elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"36b831d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/private\/frequently-asked-questions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"16.2601626px\" height=\"8.73823014px\" viewBox=\"0 0 16.2601626 8.73823014\"><title>0956BF93-0786-46D9-A5FD-0D195DD2CE5C<\/title><g id=\"Design\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g id=\"Offerte---Producten-(stap-2)\" transform=\"translate(-681.707317, -780.652014)\" fill-rule=\"nonzero\" stroke=\"#FE5815\"><g id=\"Group-Copy\" transform=\"translate(670.000000, 765.000000)\"><g id=\"Arrow-circle-button\" transform=\"translate(20.000000, 20.000000) rotate(-180.000000) translate(-20.000000, -20.000000) \"><g id=\"Group-4\" transform=\"translate(12.032520, 15.609756)\"><line x1=\"-1.78021272e-14\" y1=\"4.36911507\" x2=\"16.2601626\" y2=\"4.36911507\" id=\"Path-3\"><\/line><polyline id=\"Rectangle\" transform=\"translate(11.869919, 4.369115) rotate(-315.000000) translate(-11.869919, -4.369115) \" points=\"8.7804878 1.27968418 14.9593496 1.27968418 14.9593496 7.45854597\"><\/polyline><\/g><\/g><\/g><\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Return to overview<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-d39cc81\" data-id=\"d39cc81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4ea631b elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"4ea631b\" data-element_type=\"column\" 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href=\"https:\/\/insaver.be\/en\/home\/frequently-asked-questions\/#Planning\" class=\"elementor-item elementor-item-anchor\">Planning &#038; Installation<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-21794\"><a href=\"https:\/\/insaver.be\/en\/home\/frequently-asked-questions\/#Technical\" class=\"elementor-item elementor-item-anchor\">Technical questions<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-21795\"><a href=\"https:\/\/insaver.be\/en\/home\/frequently-asked-questions\/#Inspection\" class=\"elementor-item elementor-item-anchor\">Inspection &#038; registration<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-21796\"><a href=\"https:\/\/insaver.be\/en\/home\/frequently-asked-questions\/#Premiums\" class=\"elementor-item elementor-item-anchor\">Premiums<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-21797\"><a 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A few days after installation, you will receive an email from us with more information on how to follow up on the system online. Do you have a Huawei converter? You can monitor your system through [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":20354,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-20334","page","type-page","status-publish","hentry","page_cat-b2c"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technical questions about your solar panels | View frequently asked questions<\/title>\n<meta name=\"description\" content=\"Do you have any technical questions about your solar panels, home battery or charging station? 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