Planning & installation

After your order is received, we will first check all administrative details. Are all necessary documents and data available? You will receive a confirmation email once this phase is completed.

This is followed by a technical validation. We check whether there are any technical ambiguities, what materials are needed and whether there are any special aspects to consider. We prepare everything and send you an email as soon as your project is ready for installation.

Finally, our planning service contacts you to schedule the installation. You do not need to contact us for an installation date; we will take the initiative as soon as we are ready to proceed.

Is a parking restriction required for the execution of the installation? If so, we will arrange all necessary parking permits and signage. You do not need to worry about anything. 

If an aerial work platform is needed for the installation, it can be delivered up to three days before the scheduled date. After installation, the aerial work platform can remain in place for three days before it is picked up again.

During installation, we will have to turn off your electricity for one to two hours.

Make sure you have your Wi-Fi password on hand on the day of installation because our technicians will need it.